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I want to share my experience with Housebets to warn others about their shady practices. I made multiple deposits between February 28 and March 8, totaling 9228.37, and I never made a single withdrawal. Suddenly, after reaching out to their support regarding legal concerns, my account was banned without explanation and my funds stolen.
Timeline of Events:* Feb 28 - Before making any deposit I contacted Housebets support to ask if I was allowed to play from Portugal. They confirmed that I could. -> this evidence* Feb 28 - Mar 8 - I continued depositing and playing as a regular user.
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Mar 8 - After reaching out to them again, my account was restricted, and I was banned from their Discord, Telegram, and live chat support.* Mar 11 - I tried logging in and saw that my account was fully banned, with no way to access my funds or even communicate with them.
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OP, I was in the middle of a talk with them while and re-reviewing your narrative [as well as their explanation] to be sure I get a more immersive understanding of what transpires, when I realized that I am not quite understand with that happened from your side during this phase above that I marked in red.
Obviously they can't share with me what you sent them, not without your permission. So, do you mind to tell us why and about what do you reach them on 8th of March as well as their response to it?
A screenshot of it will be very much appreciated.