I never cared about the chat because mostly there are just degens that often enough insult other people or share wins they have made with micro bets. Even with mods the behavior was really bad at times, just as on any other site.
The stuff I agree about is the sudden raise in house edge. Though when I left the site it was raised to 4%, not to 5. Did they change it again?
Anyway, it's true that every player that likes those originals type of games has no incentive to play anymore when everywhere else you get more for your money. Not only did the house edge change a lot but paired with the cut bonuses (some months ago) this really took a lot of incentives to keep playing at BC. They should listen more to their players and reward THEM instead of making giveaways here every week.