But the page contains links and information to a phishing page on a domain with a .cc extension, which is not under the control of the regular exch.cx exchange.
In this particular case, you are directly harming your users, because you present the phishing domain as the official page of an exchange. It is enough just to remove all links or names where the .cc extension is mentioned (I also saw a few in the reviews.). You do not have to delete feedback or any reviews.
Yes, thank you for the note. We didn't immediately pay attention to the fact that we're talking about textual mentions. It's just that the link for delisted services is disabled by default.
If we're talking about the link, it previously belonged to a legitimate service, which is evident even from the administrator's responses to reviews mentioning the domain. This fact didn't raise any concerns for anyone.
It's likely that access was lost after the cooperation ended. We will pass the information to the moderation team, and they will edit or remove all suspicious links. However, it's worth noting that not a single text link is active on our service, so there is no direct redirect from this page to a phishing site.
Fortunately exch(dot)cc is now offline and suspended so this has become unnecessary.
On another note, one might have wished that BestChange had been at least a little bit proactive in removing a phishing link without hiding behind archiving pretexts, but who can be surprised?
This once again demonstrates the quality of their standards.
There are at least two options in this case:
- Add a tag as a phishing link.
- Remove access to any site URL.
I'm not talking about eXch here, but in general, as long as you're no longer working with them and the page is still available for users to read other people's reviews, it's best to remove the ability to click links from that page if you don't have time to track phishing links.
It is also quite ironic to see complaints about these links from people openly promoting this exchange on the forum. We reiterate that despite the presence of links in the review texts, there is no direct redirection to these resources on our website. Nevertheless, we will make an effort to edit the information to ensure that it doesn't raise any concerns, even as plain text.