Hi @holydarkness, thanks again.

On February 28th, I wanted to place a bet on an esports market (Counter-Strike). As Portuguese betting sites do not offer these markets, I found Housebets through advertising on HLTV.

Before placing the bet, I read the terms and conditions and, to ensure legality, contacted Housebets support. Simultaneously, I contacted the SRIJ for confirmation, due to my concern in acting correctly (unfortunately, the SRIJ only responded a week later).
I relied on the response from Housebets, as they were a party involved, and deposited funds to bet on CS2, believing they were being truthful and because traffic to their site is not restricted.
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I expected a clear answer from either Housebets or SRIJ, and never anticipated receiving ambiguous responses. Additionally, Housebets' response was not immediate; I initially contacted them via chat, and the reply arrived via email hours later. (28 February)


I am only requesting what is rightfully mine. I believe the casino will not incur any losses by resolving this situation. I also ask that measures be taken to avoid similar cases in the future.

Thank you for your attention, and I await a prompt response.