Is there any update to this case OP?
In fact,
they never respond to me.
They stole my commission from my affiliate account. My account is still locked, and I think they stole my money and won't give it back to me. However, I will write about them everywhere and about them stealing my commission money. I wrote a review for them on Trustpilot, and their response was that they have the right to close any account without any reason. You can check their Trustpilot. Their rating is very bad, and they close accounts and steal money for no reason.