The only good thing that happened on this casino is the representation is already active to address the issue compared before that user is blind on what’s going on.
Other than that, same error keeps persisting which means they really need to improve their technical department.
Hopefully, the reactivation of their representatives is not a way to convince their users that they are on the road to improvement when in fact something bad is being planned, because it is quite strange that their representatives are active without anything changing for the better, even for some time with frequent 500 internal service errors making this casino even more suspicious.
There are several reasons why a 500 Internal Server error may occur. Typically, it's caused by issues with libraries, databases, code errors, or other server failures. In other words, it indirectly suggests that the Freebitcoin team either lacks sys admins and backend developers or doesn't have sufficiently qualified ones.