Finally 5 days later I recieved a reply

Hello there,



Thank you for reaching out to us!



We have escalated this to our team in charge. As soon as we have more information about your transaction, we will reach back.



We appreciate your patience and understanding while we are working on this.



If there is anything else that you need help with, let us know.



Kind regards.

Ines

Help Centre l Stake Smart

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