Bro, stop crying. You won't be able to do anything.
It is your responsibility to know your country's rules. Even if the casino does not follow your country's rules, you have to follow them. Gambling is banned in my country, but most of the casinos online accept players from my country. So what? It is my responsibility to follow the rules. This is nothing new. We see similar cases every other month. Someone from a restricted country makes a deposit and loses and cries, saying they should get a refund. Well, this is just an attempt to milk the casino. You wouldn't be there if you had won something. Cry more!
Well, go ahead and link me all these so-called "cases" you claim happen "every other month"—but with actual proof that the casino was in the wrong like I have AND with a big casino like Roobet. I’ll wait.
There’s literally a similar case with the same casino, except that guy didn’t sign the NDA. His issue was more about a self-exclusion breach than the restricted territory thing, but it’s still relevant here. Why? Because after banning my first account, they should’ve never allowed me to play on the second one—which they knew about.
You seriously think their "security system" didn’t catch that my second account had the same KYC details, same name, just reversed ("edondoko" → "dokoedon")? Now both accounts are banned—so what was the reason for banning the second one? Either their security system is a joke, or they let me lose more before shutting me down. Human error might be a factor here, but the casino should own up to it.
Holydarkness should chime in and send this thread to his contacts. Maybe I’ll get an actual reply from Roobet—or at least from him—about their final answer. This isn’t just for my clarification, but for everyone else to understand why the casino let this screw-up happen. I want an answer as to why it happened and what they’re going to do about it.
Your point makes no sense. Like I said, if I can’t have the money or at least some of it, I’ll make sure they can’t keep it either. Simple as that.