Thanks, I managed to make a withdrawal without any issues.

Just a few things to point out. Maybe you can consider working on them in the future.

1. It's very hard for a player to know how much they have wagered so far or how many bets they have made. Usually, such stats should be available to the player's profile/account dashboard. I looked everywhere and couldn't see anything.
2. It's also hard for one to independently know their loyalty status or account VIP status. Again, there should be some indicator or progress bar showing one's account status in the dashboard
3. Upon account registration, I was assigned a date of birth which is completely different from my real date of birth, seems to be uneditable. Won't this cause me any issues when I start verification in the future?
4. What happened to this promotion? - https://empire.io/promotions/play-n-go-network-promotion
Neither do I see anyway of joining/opting in nor the Play'N Go games in the slots section. In fact Play'N Go doesn't even appear in the game provider section.