After all documents were submitted, my account was restricted without any explanation. Support has been unhelpful, and compliance is silent. No rule violations were mentioned. I've had successful deposits and withdrawals before this.
Have you checked your email? They usually send it through email.
as AHOYBRAUSE mentioned, where are you from? if you are from one of the country that are restricted from using their platform, then that most liekly the reason why your account was closed.
It has to be another reason since my account got put into withdraw-mode only after sending my Swiss ID. Although I can imagine them being nasty and just closing accounts which have enough $$ in it haha