Are you dull? They are saying i am not qualified for the vip top monthly, they have agreed that i had met all of the wagering criteria, but just am not qualified to receive the bonus, when i most certainly am, because in order to qualify to receive the bonus, you need to be plat 3.... i am ruby 4, and also have received the reward, numerous times before,  but now all of a sudden,  i am not qualified to receive the reward? And you say thats not a scam. Like what...