I am just wondering why I should trust a third-party service and pay them to store my own Bitcoin. Why a hardware wallet can't be used to store our Bitcoin. Even I don't like Ledger's third-party 2FA system when we can control the wallet by ourselves. A Bitcoin wallet must be non-custodial; either it's a hardware or software wallet. But we always prefer open-source hardware wallets.
However, I don't see any point of view as a Bitcoin user; why should we use their service? And there is a big amount we have to pay them as well monthly. Rather use a hardware wallet and secure our keys in multiple places. So if one gets damaged along with the device, we can recover from another seed.