Hi all, my close friend created an account and is KYC there. After running his account up with sports betting he tried to withdrawal 3.5 SOL with $1100 left in his account. After hit withdrawal his account was under review and eventually his withdrawal went through along his account was blocked. After emailing them they accuse him claiming he “ probably broke terms of service” failing to give any proof of it, claiming he broke terms of service “ probably “ by bonus or arbitrage when he don’t know what that is and he never took a bonus from them. After posting on trust pilot they respond he was 100% arbitrage betting.
The thing is how is betting on winners is arbitrage betting? I know what arbitrage in trading is but I had to look this up on this one. It’s similar I found out. But how can someone been accused for arbitrage betting when you only betting who is going to win? My friend is betting live during the tennis match. I feel this industry is a joke sometimes. Especially when someone is actually winning. Without any proof they block your account and steal your money. Please let a representative come in and bring proof. His username is Iqojahuwum291