Dear Misterios,

The account in question has been reactivated and allowed to play as usual. The balance has also been credited back. Kindly check if you are able to access your account without any problems.

My apologies for the inconvenience. Rest assured that customer satisfaction is our priority, and we take any complaint seriously. Don't hesitate to contact me if you have any more issues. Also, kindly mark this case as solved if there are no further issues.

Thanks,
BK8 Support