Hi... Everything went well, my account was released and my withdrawal was paid after opening a complaint on cassinoguru and sending an email to
compliance@rollbit.com.
Thank you very much for everyone's attention, especially @holydarkness. Good luck to all.
Thank you for keeping us in the loop. Do you mind to finalize the case by editing the title and add "resolved" into its title, and lock the thread to keep it away from meaningless comments? The button to lock a thread is at bottom left.
I'll update this to my list.