Did this, but of course he does not allow to send DM by newbies.
He may have already disabled messages for Newbies, so I've already sent a message to
waltrazed, the Founder of Razed.com.
Hopefully, after reviewing the message and looking into your topic and the evidence provided here, he'll try to help you resolve your issue.
I also just made a post in their official announcement thread [
this one], urging them to take a look at