Exactly 19 days passed since i requested the withdrawal ( I am one of those users on trustpilot that reported delayed withdrawal ).
19 hours is a long time to process a crypto withdrawal. Can you share the screenshot where the reason for the delay was given by the support, or the last time they told you it was under review and nothing can be done?
Hopefully we have an active rep here or a user that can try to get someone in the team to check this out and help reach a quicker resolution.
- Jay -