Your betting behaviour was flagged as suspicious by our Sportsbook provider and upon further investigation of both your account and betting activities with our Sportsbook provider, it was determined that you have breached our Terms and Conditions.
What do they mean by this, where they accusing you of arbitrage betting? because it is what it sounds like. It would be nice if they could clarify it.
I'll try and send their representative a PM, maybe they'll be able to give more information about your issue and what exactly happened.