No bro. Only one account in Fortunejack. I only use 1 ID with video face to KYC fortunejack. You understand?
that's not what fortunejack are saying tho, so it's your words against their words. we have no way to verify either of the claims so you need to go to an ADR.
so like @Mahdirakib suggested, go submit a complaint on casinoguru or askgamblers
https://casino.guru/FortuneJack-Casino-reviewhttps://www.askgamblers.com/online-casinos/reviews/fortunejack-casinoThe day i deposit. I dont withdrawal any time!
it doesn't matter, you are up money over all so you won't get a refund.