Thank you so much for your help. After I contacted
compliance@rollbit.com, my account was restored. Thanks again!
Don't thank me, I didn't do much on this. But I guess it's safe to assume Rollbit's new approach is a very good one, given several cases got resolved smoothly, and some are in progress, due to some hiccups.
As we're all good here, do you mind to mark this case as resolved by editing the title and add "resolved" to it, as well as lock this thread? The button is at the bottom left.