Why can't I log in to my account, it says disabled. I'm writing to you on mail to restore access, I don't know my id, I always logged in through mail, and you on mail in support write that you can't do anything? I withdrew money 1 time and my account was closed, I won't be able to withdraw the rest of the money. solve this problem, write me in private messages.
Their official representative was active today, sometime after you had made the complaint. I hope they at least wrote to you and the other person who was complaining as well. They should also be able to link the accounts using email address and not just User IDs. How is a user supposed to know some random characters linked to his profile is he is completely blocked. This sounds very unfair.