This casino has terrible support. It is impossible to have a dialogue with them. I have been trying to get my money for 3.5 months. And I have not moved a single step
Damn! It's really frustrating whenever sites like Rollbit employ these unethical steps to try and make sure that some gamblers just use up their funds before processing withdrawals through common reasons like multiple accounts, KYC issues etc.
If you legitimately used a single account, you shouldn't have to go through this bullshit. Post your case in askgamblers too and keep trying patiently.