Check this thread
https://bitcointalk.org/index.php?topic=5536832.0 maybe you will get an idea on how to get a fast response from them.
Also base on that thread the user contact get a fast resolution of his issue when he write them up in this email
compliance@rollbit.com so try to send them an email, then see if same with that user you can get more faster response from Rollbit.
Not only one user but actually two users with their successful contacts to Rollbit team and got their issues resolved.
The given email address looks like one from Rollbit's Compliance Team and I did not check those user issues but likely are related to ToS Compliance on Rollbit.
Hi... Everything went well, my account was released and my withdrawal was paid after opening a complaint on cassinoguru and sending an email to
compliance@rollbit.com.
Thank you very much for everyone's attention, especially @holydarkness. Good luck to all.
Thank you so much for your help. After I contacted
compliance@rollbit.com, my account was restored. Thanks again!