I just created an account here and want to complete the verification but unfortunately my country is not listed in KYC level 2 even though my country is not included in the restricted list, this is a bit strange but I know the problem is with the third party that provides live KYC. You know even almost all countries in the Southeast Asian region not available. This is not the first time I have completed live KYC in other casinos it's fine, so I suggest Rainbet also provide non live KYC.
I also contacted support regarding this issue and they said I can skip KYC level 2 but I don't want to take the risk I mean get trapped later. I'm not a whale player but no one knows when luck will come.
After checking it is not on the list for Indonesia to do the KYC process, maybe the third party forgot about it?
But it's better to skip this KYC because you're not a pope, you probably won't have any problems, or you can ask for manual KYC verification through support, is that possible?
But I didn't do KYC in the first place while the casino never asked for it.
Can you screenshot the suggestions of the support to skip lv2 KYC incase of the future? Even though you are not a whale player, I know your fears. You could hit the jackpot and KYC will trap you.
Just ensure that there is a resounding assurance from the support that you can skip the KYC, it will be fine.