We've seen lots of people made a mistake its because they didn't read the TOS and just read it when they already experiencing a problem on the casino. That's why before starting to gamble they need to pay attention first on the TOS since there are important details that need to consider to avoid getting a problem with them. To bad for this people to say a casino a scam especially if they are the one who commit a mistake or violate their rules.
But usually those people encounter this issue will decide to leave since I believe most of them are denial and put all the blame to the casino on why they experience those unfortunate matters.
Many people will only get the same experience if they don't want to spend their time reading the TOS. Only by reading the TOS, they will know what they can do and don't so they can avoid making a mistake while gambling. They need to make sure to use their time to understand the things inside the TOS and they can ask to the support system if they don't know and need explanation.
The support system will happily explain everything their members want to know. That will reduce the case saying about the scam casino because more gamblers will realize the importance of reading the TOS.
But if they don't pay attention to read the TOS, they will make a mistake by coincidence and blame the casino. The casino will not tolerate if a user breaks their rules and that applies to all casinos.