Actually its all written here https://rollbit.com/terms-and-conditions

If they just spend some time to read their TOS for sure that they would know this.



Now they know that casino is really doing an action towards multi account and to bad for some people that they realize late that they have rules like that that's why its important to read before deciding to gamble so that they can possibly avoid this violation and can gamble clean on their casino.

Have you try to reach them through writing to compliance@rollbit.com or is it just through live support this far?