Yeah it's almost weird, why do newbies always come up with unproven accusations? It's like a cabal is attacking this casino with everything... just conjecture.
Because I played at Betpanda without any problems, even they are friendly in solving problems on livechat.
This is not the right way to attack the competitor. Deploying people to say negative about the casino without proof isn't worth it, because it can be accessed very easily if the casino is having a problem or if it is just propaganda.
Generally speaking, the competitor casino should improve its services so that gamblers come to them and they retain their customers through good gestures and trust. You can only win in this market by competing in a healthy way, and believe me it is the only long-lasting method of running the casino successfully.