I did not wait for an answer from scammer 1win, their close people sitting in their top for 5 dollars could not settle this issue, I think that it is pointless to continue to continue to search for the truth, but everyone saw that they themselves allow the use of vpn and then take away money . good luck, do not fall for tricks 1win is a scam
You already got your answer in 1WIN official thread but unfortunately its not in your favor
The outcome of the investigation is here. "The user is completely blocked for violating the company's rules. All questions can be asked by mail
security@1win.sociall". I told him to contact them through email.
It always goes down to the terms of service; the support may have said that is contrary, but the terms are what will always and should be the guide of all the casino players. Why not try sending them an email and take your case there?
It's a lesson learned not only for you but for others as well to take the terms as their guide in playing in any casino.