Re: BC.Game refuses to unlock my bonus despite completed wagering
Support confirmed this in the live chat (screenshot attached), but my bonus has not been unlocked. Since then, support has ignored my follow-ups. [Image re-uploaded to talkimg below, click to expand].
Thank you for the email transcript. I believe your UID is as shown, "71796582"? I'll try to inquire to my contact. Meanwhile, could you provide us with the scrreenshots of the wagering progress as advised and pointed by Xander? Just to be sure everything is good and you're indeed have met the wagering requirement as per the page's own progress.