today I received the pending withdrawal after a month and a half. It seems they did not pull an exit scam after all and eventually paid me. I have also updated the scam accusation and marked it as resolved.
That’s great to hear. Congrats on receiving your money despite the long delay!
Although they finally decided to solve your issue and process the withdrawal, I don’t think it’s wise to continue using their services and depositing there again. At least, not until they provide a reasonable justification for why it took them that long to let you withdraw your rightful winnings.
Denying that they made changes to their terms of service, not informing their customers about it, and applying those changes retroactively is also very concerning!
True, if I were in that situation, I wouldn’t gamble for a second chance either.
Waiting that long is already stressful, so why risk it again?
Sorry to say this here in the ANN thread, but I hope it’s alright, just sharing my opinion too.
A casino needs to maintain a good reputation, especially when it comes to payment processing. Unless there’s a very valid reason for the long withdrawal hold, making players wait that long is really not acceptable, at least in my opinion.