I am not sure what to think of this service.

First of all, how are you decentralized? If your website goes offline due to maintenance or gets hacked, how do I swap my funds?

The need for KYC is mentioned in your terms. You mentioned it's only there for compliance reasons and that you don't intend to respect it, but only time will tell. Additionally, you have said that if someone refuses to supply the requested information, their coins will be refunded to them. That's kind of contradictory. First you don't need KYC, but then you may ask for it but the customer can turn you down. You will have to prove this as time goes by. Also, the T&C has precedence over what you say, what your support personnel says, or what other information on your website claims. The TOS protects you and you can always fall back on it.

I agree with FatFork and have my suspicions regarding your history and trustworthiness. Removing the claim from your website that you have been part of this industry since 2018 doesn't change that. Imagine if you were looking for a developer for your site and I applied with a claim that I am an experienced professional with years of experience working with the biggest brands in the crypto industry. When asked to prove that and share some information about who I worked for, I say, you know what, scratch that! I take back what I said about having worked for popular brands and can't share more information with you.

Would that not seem like a weird and suspicious thing to you @CCECash? Would you not want to know who is this person and what does their track record show? Are they perhaps hiding something, etc.?