Post
Topic
Board Gambling discussion
Re: Casino Emails- Trust, But Always Verify
by
Fivestar4everMVP
on 29/04/2025, 14:40:00 UTC
This post is reminder that you should always confirm that an email you received from your casino is actually from your casino.
I’m referencing a conversation between a BetHog casino member and the admin of our Telegram group.

The user received an email from the casino and quickly asked in the group to confirm if it was truly from them. The admin/support team confirmed that it was their email. The admin went on to say, We use Zendesk but you should also always check the email it was sent from. This, for me is the striking part of it all. He even returned to confirm that Zendesk is indeed the platform they are using - Zendesk is the support platform we are using. I love this. You know what? This wasn't just a random question from this user. No. The user, during the conversation, revealed that they had previously lost 6,000 USDT through a similar scam and had learned their lesson.

If you didn’t read everything, here are the key points to know:
1. Verify that an email from your casino was actually sent from them through asking here on the forum or via any other means where they are active.
2. Learn from the mistakes of others so you don't have the same expereince.
3. This highlights the importance of having an active and responsive support team from the casino.

To see this conversation, you can go to BetHog Telegram channel.
Well, thanks very much for the warning as well as reminder, what you have said is very important and one every gambler, both OG and newbie gamblers need to adhere to.
As it's commonly said that scammers never rest, they are always on the look out for opportunities and loopholes through which they can succeed in carrying out their scam plot and activities..

Over here in my country, we have this popular slangs which goes, "when mugu fall, guy man go chop", simply means that it's takes being a fool to fall prey to a scammer, it's true that sometimes, even the wisest makes mistakes that could lead them to losing money, but this only means one thing "that wise man wasn't wise enough at that time" 😁

Anyways, your point is completely understood, we all should be very careful and be always verify email messages first before taking any action requested through the email, no matter how urgent the action needs to be taken, take your time and verify that the email is from a reliable source first, this doesn't apply to casinos alone, but our online activities generally.