If you didn’t read everything, here are the key points to know:
1. Verify that an email from your casino was actually sent from them through asking here on the forum or via any other means where they are active.
2. Learn from the mistakes of others so you don't have the same expereince.
3. This highlights the importance of having an active and responsive support team from the casino.
Knowing the pace at which the scam rate in fast increasing, we should not take any action in accepting any mail received without treating with caution first and verify if it was coming from the official channel or not, scammers can impersonate to any extent, but we must ensure that we are not deceived to act on what had been sent to us without due and proper investigations, its important that we learn from others mistakes and avoid being the next in line to be a victim, any information received can be verified form their official channel or customer agent for authentication.