User 'chipsgg' has not chosen to allow messages from newbies. You should post in their relevant thread to remind them to enable this setting.
Noted, I'll PM them for you and invite them here. Though normally they'll get an email notification when their account got a PM on the forum, there is a chance they won't notice my PM and it would take them a while to return here and see my PM, given they've been offline for more than three weeks. So, I'll appreciate if you can have a little bit of patience.