Dear customers,
TLDR: Starting April 27-th, around 30 withdrawal requests were delayed for more than 24 hours, some having to wait for up to 80 hours. Everybody who opened a support ticket after the 24-hour window has been awarded 20 free spins on our slot machines. All withdrawals have been executed by now.
Without revealing too much about our infrastructure, the recent power outages in Europe caused some delays with withdrawals. Do not trust everything you read on the news, the outage started much earlier and did not only affect two countries. Even though the power was mostly restored in less than a day, it took more time for it to be fixed in less-inhabitated cities.
We are already in the process of distributing our wallet-related services on different continents to avoid such dependency-based delays (or potentially downtime) in the future. For what you may worry, your funds are safe and there are multiple physically-accessible wallet backups, but these are only to be retrieved in case of permanent damage to our servers (e.g. natural disaster or seizure).
Our team is already working on providing UFC streaming for this weekend. Have fun gambling and do not abuse it!