I am curious, do they ask for facial verification for withdrawals of any amount, or are there certain thresholds that trigger it, not that they should request it under any circumstances.
Yeah, any amount and no, it didn't happen to me once just like other users who have also complained about this too. The stupid reasons they kept giving was that they were doing it for "security purposes" Just imagine.
My account was already verified, had 2FA activated (both Authy and Email), logged in using the same IP address and the same device which I had used for a very long time but still that was not enough to "secure the account"