Yes the story is true, unfortunately on this website you can't see a list of internal transactions. Hopefully FBC does have all the internal transactions and they can see that the numbers in my account don't match. Deposits - minus gamblings/various things you can do on the website minus withdrawals since the site went down. That would show that the funds were never credited.

So I can't really prove on this forum, that I didnt gamble the funds away but hopefully they see the error in their accounting.
But since their support is non-existent, I consider the funds lost or even stolen.