If I recall correctly, all funds seized under AML ot CTL have no obligation to disclose or refund due to the nature of the laws.
That and any seizures that are investigated and deemed to be not of interest, goes right into their pockets.
I could be incorrect and they may have to forfeit it, but with AML and CTL, it has to be secretive and aggressive.
Not to defend anyones actions
Well this case doesn't seem to be related to an AML suspicion according to what the messages posted here from the customer support and Casino Guru are saying. But what you claim about Curaçao laws is very surprising. Would you mind sharing the texts the laws allowing that?