If you didn’t read everything, here are the key points to know:
1. Verify that an email from your casino was actually sent from them through asking here on the forum or via any other means where they are active.
2. Learn from the mistakes of others so you don't have the same expereince.
3. This highlights the importance of having an active and responsive support team from the casino.
To see this conversation, you can go to BetHog Telegram channel.
It's great that, as you pointed out, BetHog has an active community on Telegram... this makes all the difference in clarifying doubts and avoiding scams. However, many services only have customer support that often takes too long to respond and we know that people are anxious, so I would like to highlight a few more important tips before you go out there "doing the wrong thing":
1. Check the communication history: If you received an "urgent" or unexpected email, compare it with other previous emails sent by the same platform because scammers usually cannot replicate exactly the same design, language or style used by the official company.
2. Use phishing verification tools: There are free services, such as Google Transparency Report or other browser extensions, that can check whether a link or domain is associated with malicious activities.
3. Be wary of offers that are too good to be true: If the email promises huge bonuses, unexpected prizes or "exclusive" opportunities, be wary... the fish always dies by its mouth.
4. Create a specific email account for betting: A good practice is to use a separate email account just for registering with casinos, exchanges or betting platforms. This way, if this account is compromised, your personal data and other important accounts (such as bank or work accounts) will not be at risk.
5. Monitor your transactions regularly: Even if you confirm that an email is legitimate, always monitor your financial transactions within the platform, such as unauthorized withdrawals or deposits.