Swapuz is a ChangeNOW reseller, and they also run another site called Exolix, which similarly resells ChangeNOW’s services.

If you look at the Swapuz Terms of Service from February 2022 (archived here = https://web.archive.org/web/20220213142831/swapuz.com/assets/index.223d937f.js), you’ll find direct references to Exolix. This connection was public knowledge for a while, and both Swapuz and Exolix were listed on Kyc Not Me until someone mentioned off the Kyc Not Me admin about this relationship. As a result, Swapuz was promptly removed from the Kyc Not Me listings.

Despite being caught, representatives from both Swapuz and Exolix have continued to deny any connection between the two platforms. They maintain this stance in public, even though their link was exposed due to a fairly basic oversight.

Given their reluctance to be transparent about their relationship, it’s wise to be cautious and perhaps avoid using either service until they openly acknowledge their connection.

There was also a notable thread on Bitcointalk (⚠️⚠️ 300M+ Ongoing Biggest Crypto Scam LEAK [Changelly & Freewallet and more] ⚠️ = https://bitcointalk.org/index.php?topic=5499189), which investigated ChangeNOW and its network of related projects-allegedly operated with forged documents.

Exolix was mentioned as part of this network, raising even more questions about its background and trustworthiness.

I would not suggest you to use them.