Re: ✨ Shuffle.com | The next generation of crypto casinos | Sports, Casino + token
Although, I kept telling him to be patient, it is also understandable that he's reacting that way. But it's also becoming more obvious that's getting irrational from all the stress. I would probably be very stressed too.
Well at some point every patience drys out, that's just how it is. Also 3 months is more than unreasonable. They could at least have replied to the casinoguru or askgamblers case. Ignoring that though is not a good look, for any casino. If they have proof that the player is wrong they would have provided that, just like almost any big casino site does.
Not taking any side here but shrugging shoulders and bringing an "it is what it is" attitude doesn't help the player, the casino or their reputation. They had a solid chance to answer to the complaints and chose not to, which is a red flag no matter what.
I like shuffle because I play a lot in the past on this casino during the airdrop 1st batch. But letting players wit for 3 months is indeed unacceptable if this will happened to me.
I knew that investigation sometimes took so long but on this case the duration is probably near to the max duration of the investigation deadline. At least they should give a clear answer on what’s going on instead of leaving player issue unattended.
I’m sure this happened because shuffle is having hard time filtering users case from airdrop abuse that’s why legit concern is on long queue too.
Unacceptable for the fact that on why the investigation take so long while they can shorten the issue up if they really want to work this things out. If I am the affected user I will never go back here since that is already a bad experience that I don't like to happen again.
Shuffle is somehow a good casino and maybe they just missed or neglect on this issue that's why it take that long and the issue still occur.
But let see how they handle this situations since especially that for sure lots of people read this issue and want good resolution of this case.
I believe there's probably the same sort of complaint towards the casino in your signature, no?
But no casino is perfect. But the actual point, and the FACT of the matter is, even though casinos like Shuffle or RollBit made some mistakes - debatably - or take a longer time than average to fix some issues, they are definitely NOT scams like what that eltigre777 person claims.