Can you request a SOL refund? not processing your TX
Many refuse to submit their information and are successful in receiving a refund, so I hope this happens to you.
From the type of questions they asked him, there's no indication they truly intend to deal with the issue honestly. This is the first time I've heard of a platform claiming to be reliable and professional using Telegram to provide support. This was a red flag from the start. Also, how Solana moved from the deposit address to another personal deposit address on Binance. The reviews on Coinradar confirm that Change Ltd. is no longer the same service we knew when they ran a signature campaign here on the forum.
In fact, I began to doubt their intentions ever since they decided to stop the signature campaign and withdraw escrow funds.