These scammers (in partnership with Trocador) stole over 0.06 BTC from me (order **1M5Z) on February 19, 2025.

First they asked for SoF, which was provided. Then for various KYC docs, which were also provided. When asked about their policy on encryption and retaining personal data, they said they will never delete any personal data provided (even years after they have verified everything to their satisfaction). They also refused to provide details about encryption or other technologies to keep data safe. This despite the fact that they lost all their data when they were locked out by their hackers just last year.

Now they are asking for my bank statement, which is completely illegal in my area, and has no connection to the bitcoin I sent them, nor to my identity (which they have already collected and acknowledged).

It's a shame I did not look them up on this forum before the exchange, as I would have seen all the others that they stole from.

I have already filed reports against them with the police, US FBI's IC3, and the UK's Financial Ombudsmans Service. Unfortunately I am told the chances of recovery of fraud cases like this are slim. This is exactly why FF operates fully outside the bounds of the law:

- NO LEGAL REGISTRATION
- NO PHYSICAL ADDRESS
- NO LICENSE TO OPERATE

How ironic given that they just harvested all of my very real and legitimate personal information, in addition to my very legally obtained BTC.