I’ve been dealing with this since March 31st, and it’s still not resolved.
I got a response from their compliance team — they mentioned AML concerns and something about “linked or associated accounts.” Honestly, I dont know what to do anymore, I have only one account and I dont know what they mean by declaring potentional or associated accounts.
I provided all the info they requested back on April 16th, but haven’t received any meaningful follow-up. This is dragging on way too long, and it’s becoming really frustrating.
Will keep you all updated if anything changes — still hoping for a fair resolution.
Hey, I am just wondering how far with your case?I got a response from their compliance team — they mentioned AML concerns and something about “linked or associated accounts.” Honestly, I dont know what to do anymore, I have only one account and I dont know what they mean by declaring potentional or associated accounts.
I provided all the info they requested back on April 16th, but haven’t received any meaningful follow-up. This is dragging on way too long, and it’s becoming really frustrating.
Will keep you all updated if anything changes — still hoping for a fair resolution.
Have you got any response so far, including from the compliance team that you were told to contact? It's surely 7 days now at least there should be some answers or on away forward to get your issue resolved.