Came from eXch thread. I was a regulat at fixedfloat, but I'm glad I stopped using their services after I've seen a surge of people getting flagged in bitcointalk and reddit.

I'm curious what did trocador said to your case? It would be nice to get screenshots from support conversation. I've only used trocador once TBH. I wasn't that confident in their insured policy, it felt like exchanges could still make up shit + plus false positives do exist when it comes to gauging transaction risk.

Anyway, fixedfloat is C rated in trocador and I would not trust it.