If you check their ratings on askgamblers/casinoguru you can see that they won't care about their reputation. The amount of players scammed is absurd.
Just wondering, why have you waited 7 months before creating this thread? Up to 3 months is more than enough time for investigation or security check. They have taken too much time already. As 'Zwei' has said above, you may not see any positive outcome here. Moreover, they won't refund your deposit. And you won’t get any proper explanation from them. Their reputation is too bad in the mediators as they always fail to provide evidences to justify their decision. You will find most of the complaints as unresolved against Betpanda in the mediators.