So they stole 544310 FUN from me 3 months ago and support has been nonexistent and not answering me since then.
That's about $26K at today's exchange rate. If it weren't for the fact that the site is in internet limbo and we don't even know which jurisdiction it answers to, it would be enough to consider taking legal action against it. And even more if you get a few aggrieved people together. But as things stand it is difficult.
I calculated it at $2,700, but it's still unacceptable. I found out that the company, FBC BV, is based in Curaçao, a Dutch territory in the Caribbean. This would explain why the Dutch government imposed a penalty on the site:
https://next.io/news/regulation/ksa-imposes-weekly-penalty-fbc-bv/So it seems to me the Dutch government is a possible avenue for those missing funds. Obviously, I would prefer the site owner to resolve these issues before they escalate. I just don't think whoever runs the website is out of reach - just because people say and believe so does not make it true.
I invite others to look further into this. I will continue to explore this issue from time to time.