We only hold withdrawals in cases where we are extremely confident there is scamming or abusive behaviour. Simply having multiple accounts is not inherently abusive. If you speak to us via Customer Support and let us know that you've created more than one account, we’ll close the extras and allow you to withdraw. The issue arises when multiple accounts are used to exploit promotions or hide activity.
TL;DR: We will never withhold a player’s access to their funds or account unless they are scamming/abusing.
Thank you for responding my message, I will response to your answer
1. I have never had multiple accounts
2. I never attended, want or played with bonus stuff. My deposit is completely raw and only want playing with raw balance because want to avoided my winning still have waggering stuff
Plus, never attended want to join the promotion stuff. I only enjoy VIP Reward from my rank up, that's all.