I don't have much free time to do this, this is my first withdrawal, I didn't contact customer service for a month because of work, and now I can't log into my account. They just said I have multiple accounts, and then nothing happened.
I also have funds of $150+ and they said I use many accounts, I have sent kyc verification, after sending kyc verification, they immediately blocked my account, I have contacted them via live support contact, email, & here, they are not responding at all
It only means that you violated their ToS since they confirmed everything first once you finished verification. You should issue a refund request on your deposit because you have the right to do it.
I experienced undergoing KYC and wait for weeks just to approve but never experienced ban after the approval.
I don’t buy casino banning user casually without any reason.