...I think the procedure here is to inquire to the payment processor instead of the platform... With Stake [the restaurant] confirmation that they didn't get the fund, it made things even more logical to pursue the payment processor.
Holy, you’re either misinformed or intentionally gaslighting users again.
[AI generated thingy]
Oh yeah, sorry for that. I might be misinformed, I am not an Indian, so I am not quite familiar with the digital payment system of India. Correct me if I am wrong, but UPI is the system, PSP is the bank who use UPI, and TPAP is the phone app of the bank [PSP]?
This is from the very site you gave:
I mean, the site you gave and refer to as "NCPI's official guideline", the very page you linked, even have the form to submit complaint?
Do enlighten me.